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Course Overview:

This course is specifically designed for those who primarily undertake varied warehousing, storage and logistics activities who may not have obtained any formal qualifications.

Candidate Suitability:

The qualification is designed to provide evidence of an employee’s ability to perform particular process tasks in the safe and efficient receipt, movement, storage, handling and dispatch of goods in a warehousing and logistics environment.

Course Outline:

This competence based qualification is made up of individual units that create a fully accredited programme.

Candidates are required to complete at 9 units from a list of 26 to meet the criteria for achievement, collecting ‘credits’ for each unit they complete.

There are 2 mandatory units that all learners must complete during the programme.

Course Units

Unit Numbers Unit titles Credits
201 Health, safety and security at work 3
202 Develop effective working relationships with colleagues in logistics operations 4
GROUP 1 – minimum 6 credits to be achieved
203 Pick goods in logistics operations 3
204 Wrap and pack goods in logistics operations 3
205 Place goods in storage in logistics operations 4
206 Process orders for customers in logistics operations 3
207 Assemble orders for dispatch in logistics operations 3
GROUP 2- minimum 3 credits to be achieved
208 Maintain the cleanliness of equipment in logistics operations 3
209 Keep work areas clean in logistics operations 3
210 Maintain hygiene standards in handling and storing goods in logistics operations 3
GROUP 3 – minimum 1 credit to be achieved
211 Moving and/or handling goods in logistics operations 4
212 Use equipment to move goods in logistics operations 3
213 Use a compact crane in logistics operations 1
214 Use a forklift side-loader in logistics operations 1
215 Use a hoist in logistics operations 1
216 Use an industrial forklift truck in logistics operations 1
GROUP 4 – minimum 3 credits to be achieved
217 Keep stock at required levels in logistics operations 3
218 Check stock levels and stock records 3
GROUP 5 – minimum 6 credits to be achieved
219 Operate equipment to perform work requirements in logistics operations 8
220 Receive goods in logistics operations 3
301 Maintain the safety and security of hazardous goods in logistics operations 6
221 Process returned goods in logistics operations 3
222 Sort goods and materials for recycling or disposal in logistics operations 3
302 Supervise the receipt, storage and dispatch of goods 6
223 Contribute to the provision of customer care in logistics operations 3
224 Principles of Food Safety in Logistics 1

Course Delivery:

This programme is delivered using a range of taught sessions and assessment. The Centre’s assessment team will deliver the majority of this programme on client site. Occasional attendance at the Centre may be required.

The programme will be delivered by industry specialists, approved by the awarding organisation (C & G Awards).

Course Assessment:

Candidates will produce a portfolio of evidence (coursework) throughout the learning programme. This portfolio will be used to assess the learner’s competence and will be verified by the awarding organisation through external moderation.

Progression Opportunities:

Candidates who achieve the Level 2 qualification can progress to the Level 3 Diploma in Warehousing & Storage, if their job role is sufficiently challenging and varied to meet the unit requirements.


This programme must demonstrate competence over a sufficient period of time which can be within 6-8 months. If this programme is part of an apprenticeship, the overall framework will take a minimum of 12 months.

Costs and Funding:

This course is available on a commercial basis to all businesses. The cost is between £1,000 and 2,690.*

Funding is available for eligible candidates. Where full funding can be apportioned, the Centre will endeavour to find funding support for your business.

This programme can be converted into an Apprenticeship.

Enquire:  To make a general enquiry about this course, or to book, please contact us.

01484 346500