CUSTOMER SERVICE COURSE DETAILS
LEVEL 3 NVQ DIPLOMA IN CUSTOMER SERVICE
The level 3 qualification is suitable for all types of office based candidates currently working within a customer interfacing capacity. Candidates are assessed against the national occupational standards for effective service delivery.
read moreNVQ LEVEL 2 CERTIFICATE IN CUSTOMER SERVICE (QCF)
This level 2 qualification is suitable for all types of office based candidates who currently work within a customer interfacing capacity.
read more